Published service lines
Seven ways to put the desk to work.
Each line has a written scope, a published rate and a boundary. Start with the symptom or the change you need; the quote fixes what is included before anyone starts.
7 service lines · 26 published rates
01
VoIP & telecoms
When calls drop, sound goes one way, or handsets will not register, the fault is usually in the phone, the network between, or the system the call depends on. We work through those in order.
Open the line →02
Networking
Slow or patchy Wi-Fi, devices that cannot see each other, or a network that grew without a plan. We configure what you have, add cable points where they are needed, and write down what was done.
Open the line →03
IT infrastructure
The servers, connectivity and supporting setup your business depends on. We review a defined set of components, tell you what matters most, and carry out agreed changes with a way back.
Open the line →04
Managed services
Not every job should need a ticket and a chase. The managed plan is remote support time each month, a written report on what we have actually done, and a quarterly look at the setup. The price is published, the scope is written down, and it stays the same every month.
Open the line →05
Cloud & email
Cloud mail and identity are easy to set up and hard to keep tidy. We work on the tenant you already have: users, groups, shared mailboxes, mail flow, authentication and the administrator access around them.
Open the line →06
Security & continuity
Most small offices do not need a security programme. They need to know which basic controls are missing, which ones are untested, and what to fix first. We review the controls we can see and write down the gaps.
Open the line →07
Backup & recovery
A backup is not a recovery plan. We review what you say is protected, whether a restore has actually been tested, and what the record cannot show. The result is a short written gap list, not a promise that data can be recovered.
Open the line →Not sure where it sits?
The finder asks three plain questions and names the closest published line, the guides that narrow it and what to include in the enquiry.