A practical starting point

How well documented is your IT?

Review seven everyday practices across accounts, recovery, networks and support. The result is a self-assessment, not a technical audit, security test or compliance certification.

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How well documented is your IT?

Are administrator accounts limited to named people and protected with multi-factor authentication?

Have you tested restoring important business data from a backup in the last year?

Is there a current record of your internet, router, Wi-Fi and network equipment?

Can someone identify the business-critical computers, servers and their support or renewal dates?

Are business email accounts and domains owned by the business, with a named administrator and recovery method?

Is there a written place to record faults, changes made and the person responsible for follow-up?

Do you have a written first-response plan for an outage, including who decides what to restore first?