08
Turn a repeated business process into a carefully scoped automation opportunity. A Vantage-ARS engineer maps the workflow, information access, exceptions and approval points, then recommends whether to automate, assist or leave it with a person. Any pilot starts in a bounded, reviewable mode.
01
Map its trigger, steps, data, exceptions, owners and the cost of a mistake. Use permissioned, minimised examples; do not send passwords or sensitive customer records in an enquiry.
02
Define allowed inputs and actions, human approval points, evaluation cases, cost limits, logs and a tested rollback or stop path before implementation is considered.
03
Where suitable, begin in a test environment with read-only analysis or drafts for a named person to review. Production access or autonomous actions need their own written scope and customer approval.
Start with one workflow. Each engagement is human-led and separately scoped; no software is purchased and no production system is changed until you approve a written quote.
01
You have one process in mind but do not know whether AI is the right fit.
You receive: A current-state workflow map, data and exception inventory, risk notes, measurable baseline and a written automate / assist / do-not-automate recommendation.
02
The process is understood and you need a design before selecting or changing tools.
You receive: A bounded design covering components, data access, permitted tools, human approval gates, failure handling, evaluation cases, estimated operating costs and rollback.
03
A low-impact workflow is ready to be tested with real acceptance checks.
You receive: A narrowly scoped proof of concept in an agreed test environment, initially limited to read-only results or human-reviewed drafts, with test evidence and a handover.
04
You want AI to summarize a specific set of authorized system health data or diagnostic records.
You receive: A bounded test using customer-approved read-only telemetry or exported records, with findings linked to their evidence, stated uncertainty and coverage gaps. It does not scan or change customer systems.
05
You already use an assistant or agent and need clearer operational controls.
You receive: A practical inventory of agent roles and access, approval rules, logging and retention expectations, spend thresholds, escalation contacts and a stop procedure.
Labour is quoted at the applicable published remote or on-site rate after discovery. Third-party model, API and software fees are separate and require your approval.
South African rand. VAT is added only if the written quote says so. Full rate sheet.
Troubleshoot one VoIP, network, or infrastructure issue and document findings.
Worldwide remote. 30-minute minimum, then 15-minute increments. Final quote states VAT treatment.
R690 / hour
Diagnose and resolve an in-scope VoIP, network, or infrastructure issue at the customer site.
Worldwide by arrangement. Two-hour minimum. Travel and local costs quoted before booking.
R805 / hour
Review a defined set of existing network and IT components and provide a prioritised findings report.
R805 / hour on-site or R690 / hour remote. Two-hour minimum on-site. Penetration testing and compliance certification excluded.
From R690 / hour
Signal desk
A few sentences are enough. You get a written quote before anyone starts, and asking does not commit you to anything.
01
VoIP & telecoms
Dropped calls, one-way audio and handsets that will not register. Remote VoIP fault diagnosis from R690 an hour, with a written quote before work starts.
02
Networking
Router, switch, Wi-Fi and VLAN configuration, structured network points and network faults. Small-job estimates from R1,380, fixed after a written quote.
03
IT infrastructure
Server, network and connectivity reviews and defined infrastructure changes with rollback steps. From R690 an hour remote, fixed after discovery.
04
Managed services
Monthly remote support, a written report every month and a quarterly review. The managed support plan is R2,750 a month, remote only, with no uptime promise.
05
Cloud & email
Mail flow, deliverability, users, shared mailboxes and identity for Microsoft 365 and Google Workspace. Remote administration from R690 an hour.
06
Security & continuity
A written review of identity, email authentication, administrator access, endpoint protection and backup readiness. Fixed from R1,380, with no penetration testing.
07
Backup & recovery
A written review of what is backed up, what has been tested, and what is missing. Fixed R1,380. No data recovery guarantee and no monitoring promise.